Privacy Policy

1. Information We Collect

We collect personal and academic information necessary to deliver quality educational services:

• Personal Identification Data: Full name, email address, username, phone number, and profile picture (if provided).
• Academic & Learning Activity: Course enrollments, lesson progress, code submissions, quiz/exam attempts, test scores, bookmarks, and activity timestamps.
• Technical & Usage Data: IP address, device type, browser variety, operating system, pages visited, and interaction data collected via standard log files and cookies.
• Payment Information: When you purchase courses or test series, transactions are handled through our secure payment gateway partner (Razorpay). Skill Fountain does not store sensitive financial data such as credit card numbers, CVV, or net-banking credentials on our servers.

2. How We Use Your Information

Your information is utilized solely for lawful educational and service-related purposes:

• To provide, personalize, and maintain our LMS services, courses, and interactive code sandboxes.
• To process transactions, verify payments, and grant immediate digital access to purchased educational content.
• To calculate and present learning progress, completion certificates, and performance analytics on your dashboard.
• To communicate important updates, account alerts, password reset links, course notifications, and respond to support queries.
• To detect, prevent, and troubleshoot technical errors, malicious code execution, and security incidents.

3. Payment Processing & Razorpay Security

We use Razorpay as our trusted third-party payment gateway for processing payments. Razorpay adheres to standards set by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council (a joint effort of brands like Visa, Mastercard, and American Express).

PCI-DSS requirements ensure the secure handling of payment information by our store and its service providers. For more details, you may also review Razorpay's privacy policy at https://razorpay.com/privacy/.

4. Cookies & Tracking Technologies

Skill Fountain uses cookies and session tokens to remember your login session, preferences, theme settings, and to provide smooth navigation across lessons and coding exercises. You can choose to configure your browser to reject cookies, but doing so may limit your ability to use certain interactive LMS features.

5. Data Protection & Security

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission between your browser and our platform is encrypted using standard Secure Socket Layer (SSL / TLS 1.3) protocols.

6. Sharing of Personal Data

We do not sell, trade, or rent your personal data to third parties for advertising or marketing purposes. We may only disclose your data to:

• Trusted infrastructure partners (e.g., hosting providers, Razorpay for payment processing, email delivery services) who assist us in operating our platform under strict confidentiality agreements.
• Law enforcement agencies or statutory authorities if required by applicable Indian law or court order.

7. Your Rights & Data Retention

You have the right to access, update, or request deletion of your account and personal data stored on our platform. You may request your data profile or account deletion at any time by contacting our support team at support@skillfountain.in.

8. Grievance Officer & Redressal

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, the contact details of the Grievance Officer for data protection queries are provided below: